WE’RE COMPLETELY INDEPENDENT
– AND THAT MEANS WE’RE NOT PART OF A CHAIN
CELEBRATING 93 YEARS –
STONIER INSURANCE IS NOW ONE OF CHESHIRE’S LONGEST ESTABLISHED INDEPENDENT GENERAL INSURANCE INTERMEDIARIES.
We compare insurance policies from a wide panel of reputable insurers. Whether you’re needing home insurance, car insurance or any other type of general insurance, our prices compete favourably with corporate insurance brands and price-comparison websites alike. If you’re one of the ever growing number of customers who prefer to speak to a human being you won’t fail to be impressed by our friendly and old fashioned customer service – something that’s now been part of our core-values for over 90 years!
Our industry-knowledge and years of experience will help you too – particularly in the event of a claim or in demanding situations that take time to investigate on your behalf and require explanation.
Whilst today’s world of corporate business continues to shift our expectations of customer service towards cheap online services, we believe that real customer service represents a significant ‘value’ to most of us and should not be excluded from your insurance purchase! At Stonier Insurance you can expect to be looked after as a customer – not just a number!
MAKING ALL THE DIFFERENCE
In recent years the insurance marketplace has become saturated – everyone wants the ‘best price’ when actually what’s important is finding the ‘best value’.
Achieving ‘best value’ isn’t so easy though and requires industry knowledge too – one of the reasons using a professional broker makes so much sense. Insurance policies include some things and they exclude other things – so it’s all about knowing where and what to look for – getting the right balance. Our wealth of knowledge, experience, IT and our thorough understanding of the industry helps us find ways to drive your insurance price down.
Our customers expect more than just great prices though – customer service that’s courteous, helpful and friendly. Our core values include transparency in the way we do business. Our client services extend far beyond sales to supporting those pursuing insurance claims.
As well as providing both face to face and telephone-based customer care we also provide a comprehensive web-based service including quotations, document retrieval and online payment.
These are just some of the qualities that separate us from many internet-based brands or comparison websites.